This diploma program is for the candidates who are looking for a job in Airport Ground Operations. Airport Ground Operations Training will make the students to gain in-depth knowledge about the ground level operations carried out in different departments of airline and airport agencies. Airline customer service executive is expected to deliver a high level of customer satisfaction through his/her customer service skills. Thorough professionalism has to be displayed by airport operations executives as the processes require perfect execution and mistakes can be costly. High level of dedication towards the job is required from everyone working for the airline. This means one needs to have a thorough knowledge of the procedures and policies of the area they are allocated in. Customer service requires a lot of skills to attain the highest level of customer satisfaction.
Essence of Airport Ground Operation Training
Our Airport Ground Operations Training program covers all areas of airport policies, procedures and mainly the kind of irregularities which can come up in each area and how to handle them successfully. This knowledge can only be given to you from experts in the field with years of experience. Unlike other institutes which teaches you from standard manuals, we teach you with relevant experience and ways to handle any situation in any area of work. With a strong knowledge of all the areas of the airport, you will be able to do your job with high level of professionalism and your work quality will make you the choice of recognition and growth in your company.
Our Training Programs Covers as follows
- Customer service skills
- Check-in, Boarding, Arrival handling with the irregularities associated in these areas and how to handle them.
- Ramp handling. Loading and unloading principles. Cargo and baggage loading and unloading handling. Aircraft safety. Irregularity handling.
- Baggage handling at Departure, Transit and arrival and associated irregularity handling.
- Cargo Different types of cargo, handling, acceptance, storage, delivery, transit and basic Dangerous goods handling.
- Security – Airport and Airline security policies and procedures for different areas.
- Airport management
- Airline Management
- Different agencies at the airport like Air traffic control etc.
- Simulation exercise of different handling activities.
Additionally, we offer soft skills as part of the program throughout the duration of the training including
- Personality Development
- Communication Enhancement
- Professional Grooming
- Customer Service Skills
- Interview Preparation
By the end of the training, you will be so the knowledge that you are now prepared professionally for the job and start taking off in your career in Aviation.
Why Ascend Aviation?
We are the only Aviation Training Company run by professionals from the industry with more than 25 years of experience and also has established a good time up with the Airlines and handling companies around the country and in the Gulf. We are the Providing the Best Airport Ground Operations Training in Chennai
What do you Get?
You get professional education designed by industry experts with international aviation training certificate. Apart from the knowledge the experience shared by our trainers is more valuable and cannot be given by other institutions.
We additionally offer spoken English Fluency training to our candidates as this is a very important requirement in the aviation industry.
You get Value for Money and a Satisfying Career.
Openness and Transparency are the hallmarks of our Company.
Our programs are priced at the right level to ensure its affordable for the students.
We offer aviation Courses near to your place from various locations
Velachery, Adyar, Adambakkam, Ashok Nagar, Besant Nagar, Chrompet, Choolaimedu, Guindy, Egmore, K.K. Nagar, Kodambakkam, Ekkattuthangal, Medavakkam, Nungambakkam, Madipakkam, Teynampet, Nanganallur, Pallavaram, OMR, Porur, Pallikaranai, Saidapet, St.Thomas Mount, Perungudi, T.Nagar, Sholinganallur, Thoraipakkam, Tambaram, Vadapalani, Thiruvanmiyur, West Mambalam, and Virugambakkam.